When You Are Out of Town, A Small Leak Can Be a Big Problem

3/10/2022 (Permalink)

We were able to save the 80-year-old white oak floors

This homeowner went out of town for vacation, while they were away the toilet supply line broke. This is a common occurrence and can easily be avoided by turning the main water supply valve off when leaving the home for several days.

SERVPRO of Louisa, Orange, & Madison was contacted by a local insurance agent asking if we could save these floors. Prior to contacting our franchise, another competitor had been to the home and had proposed that these floors needed to be removed and could not be saved.

Our crew arrived the same day and we set up the Injectadry system with rescue mats. We also placed a couple fans and a dehumidifier. After 3 days of drying, we removed the moisture from the floors, the floors had no cupping and were left in preloss condition.

The homeowner was extremely pleased to know we were able to save the 80-year-old white oak floors that were just refinished 2 months prior to the loss. This is another example of how SERVPRO training separates us from the competition, we always try to restore before we remove, if possible.

Our technicians have extensive cleaning and restoration training and can make your property look its best. Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.

A fast response lessens the damage, limits further damage, and reduces the restoration cost. SERVPRO of Louisa, Orange and Madison County, (540) 513-3111. Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important.