What our Customers say...


I have had nothing but outstanding experiences with this business. I routinely use them for carpet cleaning. They are always prompt, efficient, and courteous. They go above and beyond with their work and handle my home with the utmost care. They have also helped out with disinfecting my home to protect against COVID which has provided a huge peace of mind for my family. We have also used them when we had some concerns about mold in our home until it could be repaired. While they are in the home, they will let us know if they see anything of concern and if it is not something they can remedy, they have made great referrals for those who can. I just cannot say enough about what a good job they do.

Russ and his team are amazing! Dependable, professional, and they go above and beyond for their customers. There have been several times we have needed emergency services, and Russ and his crew have always made it happen without the quality of service being interfered with! I truly can not express my gratitude enough!!

We had a water damage in our home and we called SERVPRO of Louisa, Orange & Madison . They were on time and professional I can't say enough about them. They got our house back to normal in no time. We highly recommend them.

Called Rus regarding COVID remediation after two of our employees came down with the virus. His quick response to work this into their schedule was very helpful to the rest of our crew that were concerned about possible spread. Due to your timely remediation & affordable pricing we kept our full crew working w/o a hitch! Thanks Rus & Team!

Did absolutely great job.

The hotel I work at had a TON of water damage. These guys were there quick and got the job done fast!

5 stars. Would hire them for any fire damages in the future!

My kitchen needed some smoke damage clean up and luckily I called Russ and their team! They were at my home fast and so professional.

The team was amazing! When we reached out to have services that had to be done within the same week, they provided a same day quote and scheduled us immediately. They were incredibly kind and professional. We are extremely pleased with the work that was done and will be using them again for any future services needed. We highly recommend them!

After a winter storm we needed help with our home. Would highly recommend this company! 

Would highly recommend after they worked on my office when an emergency water need happened. 

Great restoration work at my local business when I needed it!

I truly respect you guys. You all climb into the belly of the beast and get the job done perfect the first time. On time and very professional.  Learned a major lesson. But my minds eye though I was going to have the house burned or bulldozed it over. But you guys gave a est. And price and you where spot on. The house now looks like it did right after construction cleanup . And ready to move in. You guys get a 5 wish I could give you 100.

Very good company, very professional. Chris and his crew came out and cleaned my home as if it was their own. Thank you all im very pleased I will recommended very strongly .

Great company highly recommend

Great experience. Came after hours and followed up thoroughly.

Great news! SERVPRO from Orange Co are excellent ! They were able to save our floors! We are so pleased. Russ, Chris , and JR. were very professional and knew just how to save the day. I cannot say enough good things about that company!

They are always willing to go the extra mile. Every time I call Russ and his crew they are "Johnny on the spot." When they do the job, I have no worries. When I need another COVID-19 cleaning. they will be my First call.

These guys are awesome! Very responsive, respectful, and thorough. Hope I don't need their services again, but if I do, they will definitely get the call!

Fast response time great service and great people

Personable and professional staff from the owner on down. The owner made an on site visit to ensure our satisfaction and the crew supervisor went above and beyond to ensure all details were done with care. They explained the process, answered our questions, and were very thorough. Stellar job! We will use them in the future should the need arise and we will recommend them without reservation to our colleagues.

We called late on a Saturday night for a potential mold situation. They answered right away and gave us all the advice we needed to get us through until they came first thing Monday morning - we didn’t need their emergency services. Andy and Chris were great to work with; they were polite, respectful to our home and explained everything as they investigated and setup their equipment.

SERVPRO was awesome! Russ answered the phone right away and was very responsive on our tight schedule and fit us in the very next day! His team did a great job explaining the work done, grabbed great photos of documentation and were very professional to work with. I would definitely recommend them!

These guys were great! Super friendly employees, they showed up on time, and got the job done efficiently. I had them clean my carpet and an area rug and I couldn't be happier with the results. Everything is spotless and smells so fresh! Keep up the good work fellas. I would absolutely continue to use this company for services.

Each experience I have had has been prompt, professional, and exceeded all expectations. I have had my carpets cleaned and my house fogged with a disinfectant twice and each time I was treated like every customer wants to be: with respect and as if my tasks were important. 

Great job!

Told USSA that my team Anna and Kaitlyn were superb!

They are welcome in my home anytime! Very professional, friendly,  was a pleasure to have them come out.

Chris, Matt and Kaitlyn were great in all ways possible. 

I would like to mention that Chris and his crew, were a pleasure to work with yesterday. They were very personable and professional. They represent your company well. Thank you again and if something comes up in the future. I look forward to working with you and your company.

Great Job!

Very Professional 

Staff was friendly and personable . Very Thorough in their work and very professional .  We greatly appreciate their assistance 

Arrived immediately. The team was  most efficient. Very pleased  

would recommend this SERVPRO and this crew anytime for anything.

Efficiently, Friendly, accommodating and personable. Showed care and concern for us being affected so much its been overwhelming for us and they made it easier.  

I have never worked with a repair company as great as you. Thank you for everything!

Would recommend this SERVPRO and this crew anytime for anything. 

I would highly recommend your company and employees. Keep up the good work!

Cannot say enough good things about Ana and Kaitlyn. Very nice, very professional, punctual, pleasant hard workers.